Terms & Conditions
Black Friday 20% Off Sitewide
This offer is valid on nz.coach.com from 6pm AEDT 21st Nov - 11:59pm AEDT 27th Nov 2023 and Coach stores from 22nd Nov - 11:59pm AEDT 27th Nov 2023. This offer is available on selected items for a limited time only, while stocks last. Qualifying items have already been reduced by 20% from their original RRP, prices as marked or applied at checkout if specified. Excludes gift cards and product care. Further exclusions may apply. Cannot be combined with any other offer. This offer cannot be redeemed against prior purchases.
Use of the Site
The Site is available only for your personal use, which shall be limited to viewing the Site, providing information to the Site, downloading product information for your personal review and for the purchase of products.
You agree that no joint venture, partnership, employment, or agency relationship exists between Coach and you as a result of this Agreement or your use of the Site.
Except as expressly provided herein, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark, copyright or other proprietary or industrial right of Coach.
Use of Information Submitted by You
If you respond to Coach with any information, including but not limited to feedback, data, questions, comments, suggestions, or the like, such information shall NOT be deemed confidential. All such submissions shall be deemed the property of Coach, and your submission of information shall constitute an assignment to Coach of all worldwide rights, titles and interests in such information. Coach will not be liable for any use or disclosure of such information. Coach will not have any obligation to keep such information confidential and will be free to reproduce, use, disclose and distribute the information to others without limitation. Coach will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products which incorporate or otherwise rely upon such information.
Product and Pricing Information
The information on this Site does not constitute a binding offer to sell products described on the Site. Coach reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in our sole discretion, even after your receipt of an order confirmation or after your credit card has been charged. Products displayed may be out-of-stock or discontinued, and prices are subject to change. Subject to the foregoing, the prices displayed are quoted in New Zealand dollars and are effective only for New Zealand purchases. Although Coach has made every effort to display the products and their colors as accurately as possible, the DISPLAYED colors of the products will depend upon the monitor of the user and Coach cannot guarantee that the user's monitor will accurately portray the ACTUAL colors of the products. Purchases are subject to applicable taxes to be paid by the purchaser, and do not include shipping and handling.
Disclaimers and Limitations of Liability
While Coach attempts to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. Coach reserves the right to make corrections and changes to the Site at any time without notice. Coach does not claim that the information on the Site is appropriate to your jurisdiction or that the products described on the Site will be available for purchase in all jurisdictions.
Coach makes no warranties of any kind regarding any non-Coach websites to which you may be directed or hyperlinked from the Site. Hyperlinks are included solely for your convenience, and Coach makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such non-Coach sites.
- resupplying goods or services to you or supplying equivalent goods;
- repairing the goods; or
- paying to have the goods or services resupplied or goods repaired.
SUBJECT TO ANY RIGHTS YOU HAVE UNDER ANY CONSUMER PROTECTION LAW OR ANY OTHER LAWS THAT CANNOT BE EXCLUDED BY VIRTUE OF NEW ZEALAND LEGISLATION, IN NO EVENT SHALL COACH, ITS AFFILIATES OR ANY OF ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR CONTENT OR SERVICE PROVIDERS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, LOSSES OR ANY OTHER DAMAGES OF WHATEVER KIND RESULTING FROM WHATEVER CAUSE, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, OR ANY OTHER TYPE OF DAMAGE, TANGIBLE OR INTANGIBLE IN NATURE, WHETHER IN AN ACTION UNDER THEORIES OF CONTRACT, TORT OR OTHERWISE, ARISING OUT OF OR IN ANY WAY RELATING TO THE USE OR PERFORMANCE OF THE INFORMATION ON, OR ACCESSED THROUGH, THE SITE.
Gift Card Disclaimer
Coach reserves the right to refuse to send or transmit gift cards, including e-gift cards that contain vulgar, obscene, abusive, profane or otherwise offensive language.
IN NO EVENT SHALL COACH BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGE OF WHATEVER KIND RESULTING FROM WHATEVER CAUSE, INCLUDING, WITHOUT LIMITATION, LOSS OR DAMAGE TO PROPERTY AND INJURY OR DEATH TO PERSONS, ARISING OUT OF OR IN ANY WAY RELATING TO THE USE OR PERFORMANCE OF THE INFORMATION ON, OR ACCESSED THROUGH, THE SITE.
Access to and use of the Site is targeted at people who can form legally binding agreements under applicable law. Persons under the age of 18 accessing the Site should obtain the permission and assistance of a parent or legal guardian. If you allow your minor child or a child for whom you are a legal guardian (a "Minor"), to access the Site, you will be solely responsible for: (i) the online conduct of the Minor; (ii) monitoring the access to and use of the Site by the Minor; and (iii) the consequences of any use of the Site by the Minor.
Entire Agreement and Admissibility
All pre-orders will be shipped from the date mentioned at checkout. If you purchase any additional items with your pre-order, they will ship together. In the unlikely case we are unable to fulfil your pre-order, you will be refunded. Payment will be taken upon placing the order. The items will then be processed for delivery once the pre-ordered product has arrived at our warehouse facilities. If unsuitable, you are eligible to return the item as agreed in our return/refund policy. By placing a pre-order you are agreeing to these terms and conditions. Usual terms and conditions & shipping policies apply.
From time to time Coach may run promotions, sales and offers on Site which are subject to terms and conditions. Promotion specific terms may include conditions in respect of; selected styles, purchase periods, purchase methods, minimum spend requirements, bundle discounts such as spend and saves, competitions and games of chance or skill. The promotion specific terms of our current offers will be detailed below for the duration of the event.
You should ensure you read the specific conditions that apply to each promotion before completing your purchase or entering your details. By proceeding to purchase or submit your details you agree and the accept the terms of the applicable promotion(s).
From time to time Coach may also undertake joint promotions with third party partners. You should refer to the terms of those programs for full details.
Promotional codes are valid for use online only, unless specified.
To redeem a promotional code, it must be entered at the cart stage of the order process. The discount amount is applied proportionately across each qualifying item purchased. Promotional codes cannot be added to completed or prior purchases, refunded or transferred, redeemed for cash or applied to any excluded items; as outlined under the specific terms of the offer. Exclusions do not count towards any applicable minimum order value. Promo codes are valid for Australian residents only. Promo codes cannot be used in conjunction with any other offer, cannot be used on gift cards or product care items. Coach reserves the right to amend or withdraw any promo code offers and the terms and conditions at anytime.
Our Welcome, Birthday, Anniversary, Reviews and Purchase offers are valid on full priced items only. Please refer to your email for validity periods.